Relationship Manager

Webfactory is looking for a talented Relationship Manager to join our team. You will have overall commercial and service responsibility for some of our tier one clients.

As a Relationship Manager, you will have solid experience in building strong, long-term client relationships, a good commercial understanding of the digital market and strong inter-personal skills.

Ultimately, you will be able to contribute to business growth through creating and maintaining long-term client relationships.

Responsibilities

  • Act as the point of contact for clients for digital matters
  • Maintaining frequent contact with your clients
  • Suggest digital strategies for your assigned clients, considering their specific requirements
  • Translate client briefs to scoping documents
  • Address client queries effectively and in a timely manner
  • Invoice and have overall commercial responsibility for the client
  • Stay up-to-date with digital technology trends

Requirements

  • Proven experience in a Sales, Marketing or Digital Account Manager field
  • Hands on experience with digital projects
  • A good understanding of online tools and social media platforms
  • Experience with customer service and account management
  • Excellent verbal and written communication skills
  • Bachelor Degree level of education

Ultimately, you will be able to contribute to business growth through creating and maintaining long-term client relationships.

Overview of Webfactory

We’ve been around for twenty years and are proud to be recognised as the foremost digital agency in Ireland. Quality is key so standards are high. Because of this, we have helped shape some of the most prominent online properties of this time.

With clients such as Microsoft, Kerry Group, Musgraves, eFlow, Irish Life Health, Irish Water, ICON plc, and AIB, you will never be short of exciting projects to work on.

To apply for the position of Relationship Manager please apply online via LinkedIn. We do not require assistance from 3rd party recruitment companies at this time.

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Brian Brophy

Client Relationship Director

The author

Working across Webfactory's clients, Brian is responsible for enhancing the Webfactory/client relationship – ensuring client’s business objectives are met, communications are strong and client satisfaction is high.

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